Shipping Policy

Shipping Destinations

Bright Minds Toys currently ships to customers in Canada, the United States, and Israel.

Processing Time

Orders are processed within 1–3 business days after payment is received.

Shipping Time

Estimated delivery times are:

• Canada: 7–15 business days
• United States: 7–15 business days
• Israel: 7–20 business days

Please note that delivery times may vary during holidays or due to customs processing and carrier delays.

Shipping Costs

We offer:

• Standard Shipping: CAD $9.99
• Free Standard Shipping on orders over CAD $49.99

Shipping costs are displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number.

Customs and Import Fees

International customers may be responsible for any customs duties, taxes, or import fees charged by their country.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect shipping information.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery timeframe, please contact us and we will work with the shipping carrier to resolve the issue.